Your satisfaction with our products is our top priority. For your peace of mind, all orders are backed by a 30-Day Satisfaction Guarantee. Please review the following guidelines for returns, refunds, and replacements.
1. Return Authorization (RMA Required)
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Before sending back any item, you must contact our Customer Support Team to request a Return Merchandise Authorization (RMA) number.
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Returns without a valid RMA number will not be accepted or processed.
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Once you receive your RMA, you will be given instructions on how to ship your return to our warehouse.
2. Eligibility for Returns
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Items must be returned within 30 days of delivery.
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Products must be unused, unworn, in their original packaging, and in resellable condition.
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Opened or partially used items cannot be accepted for return due to safety and hygiene reasons.
3. Return Shipping Costs
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Customers are responsible for all return shipping costs.
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We strongly recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.
4. Restocking Fee
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All returned items are subject to inspection.
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If an item is received damaged, used, missing parts, or otherwise not in resellable condition, a restocking fee of up to 50% of the purchase price may be deducted from your refund.
5. Refunds
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Refunds can only be issued to the original method of payment used at purchase.
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Please include proof of purchase (receipt or payment confirmation) with your return.
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Once your return is received and approved, refunds are typically processed within 7–10 business days.
6. Damaged Goods & Replacements
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If your order arrives damaged, please contact our Customer Support Team immediately.
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To expedite a replacement, provide photos and a description of the damage to both packaging and products.
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Replacement requests must be made within 7 days of delivery.
7. Returns Address
BareEarth Returns
78 John Miller Way, Ste 415
Kearny, NJ 07032
United States
Still need help? Create a support request with our customer service team and we'd be happy to help.