Troubleshooting Failed Payments

Last Updated Oct 08, 2025

If your payment doesn’t go through, don’t worry — there are a few quick steps you can try.

1. Double-Check Your Details

  • Make sure your card number, expiration date, CVV, and billing address are entered correctly.

2. Try Another Payment Method

  • If your card isn’t accepted, try PayPal, Apple Pay, Google Pay, or another supported option.

3. Contact Your Bank or Card Provider

  • Sometimes banks block online or international transactions for security reasons.

  • A quick call to your bank can often resolve the issue.

4. Clear Your Browser or Try Another Device

  • Technical glitches can sometimes cause payment errors.

  • Switching to another browser or device may help.


Still need help? Create a support request with our customer service team and we'd be happy to help.